Help/Service Connect

ALWAYS START WITH SERVICE CONNECT FOR CDK SUPPORT

Same People. Better Support.

Service Connect gives you the best possible support for all your CDK solutions. Calling on the phone and waiting on hold is a thing of the past. An entire universe of support awaits on Service Connect.

  • Faster than the phone

    Service Connect is the FASTEST way to get CDK Support - no holding on the phone or wading through prompts. It's available from your CDK desktop, mobile device or anywhere you have an Internet connection. Help is just a click away.

  • Your instant connection

    Web chat with us today. We'll even call you back if you need to speak with us. Your satisfaction is our No.1 priority!
     

  • The right support, right now.

    Solving your most critical issues is what we do. We connect you with the right resources and the right expertise for any issue, every time.
     

  • Be first in line for support

    From chat, to how-to videos to featured tips and tricks, you have access to a goldmine of helpful answers and a dedicated team of professionals. Check out the robust search features or join the conversation in the Community to interact with other dealership employees just like you.

Learn more about Service Connect

Read one of our articles in the right column, or explore our guidebook & infographic below.

Ready to Start Using Service Connect?

Click the Service Connect tab ( ) on your CDK desktop and get support today!

 

I called in to CDK at first, but while holding, it reminded me about Service Connect, so I hung up and started my case online. A polite, efficient analyst fixed my issue without much input from me, and he notified me of the status as he was working. It’s great knowing there is somewhere better to go for help. 

- Irene Duenez, Warranty Administrator
  Del Rio Ford Lincoln, West Del Rio, TX